Description
xPhoenix Inverter 12/500 230V VE.Direct IEC
The Victron Phoenix Inverter 12/500 is a 12V DC to 230V AC pure sine wave inverter rated at 500VA continuous output. It is aimed at professional installers, off-grid system builders and mobile power applications where a compact, reliable DC-to-AC conversion unit is required. The IEC output socket and VE.Direct communication port make it straightforward to integrate into monitored off-grid or backup power systems.
Key Features
- 500VA continuous output from a 12V DC battery bank, with a pure sine wave output suitable for sensitive electronics and motor loads.
- 230V AC output via a standard IEC socket, compatible with a wide range of appliances and equipment.
- VE.Direct communication port allows connection to Victron monitoring devices, including the Color Control GX, Cerbo GX and compatible MPPT charge controllers.
- Compact and lightweight design at 4.1 kg, suited to installations where space and weight are considerations.
- Built-in protections covering low battery shutdown, over-temperature and overload, reducing the risk of damage to the inverter or connected loads.
- Compatible with Victron's VictronConnect app via a VE.Direct to USB or Bluetooth dongle, enabling configuration and monitoring from a mobile device.
Product Overview
The Phoenix 12/500 produces a pure sine wave output, which is the correct waveform for running inductive loads such as motors, compressors and transformers, as well as any equipment with a switched-mode power supply. Modified sine wave inverters can cause problems with these load types; the Phoenix avoids that entirely. At 500VA, it is sized for smaller loads: lighting circuits, laptop and phone charging, small appliances, instrumentation or control equipment in off-grid cabins, vehicles, boats and similar installations.
The VE.Direct port is a key practical feature for system integrators. It allows the inverter to communicate with Victron GX devices, feeding operational data into a central monitoring system. This means inverter status, load levels and fault conditions can be tracked remotely through the VRM portal without additional hardware beyond a VE.Direct cable. For standalone use, VictronConnect provides access to settings and live data via a smartphone or tablet when a compatible interface dongle is used.
The IEC output format is standard in the UK and EU for fixed wiring and equipment connections. The inverter draws from a 12V battery bank, making it directly compatible with common 12V lead-acid, AGM, gel and lithium battery systems. Battery type and low-voltage cutoff thresholds can be configured to match the installed battery chemistry, protecting the bank from excessive discharge.
Technical Specifications
| Specification | Value |
| SKU | PIN121501100 |
| Continuous Output Power | 500VA |
| Input Voltage | 12V DC |
| Output Voltage | 230V AC |
| Output Waveform | Pure sine wave |
| Output Socket | IEC |
| Communication | VE.Direct |
| Weight | 4.1 kg |
| GTIN | 8719076047131 |
Applications
- Off-grid cabins and remote buildings with a 12V battery bank requiring 230V AC output for appliances or lighting.
- Marine installations on 12V vessels needing a compact inverter for onboard equipment.
- Campervans, motorhomes and other leisure vehicles converting 12V battery power to 230V AC.
- Backup power for small loads such as routers, instrumentation or control panels during mains outages.
- Victron-based off-grid systems where VE.Direct integration with a GX monitoring device is required.
What Is Included
- 1x Victron Phoenix Inverter 12/500 230V VE.Direct IEC unit
Installation Notes
This inverter connects directly to a 12V DC battery bank. DC wiring must be correctly sized for the current draw at full load, and an appropriately rated fuse or circuit breaker must be fitted as close to the battery as practicable. The 230V AC output should be wired by a qualified electrician in accordance with BS 7671 (IET Wiring Regulations). This inverter is not a grid-tied device and does not require G98 or G99 notification. For installations on boats, compliance with the relevant marine electrical standards should be confirmed with a qualified marine electrician. Battery type configuration should be set correctly before commissioning to ensure appropriate low-voltage cutoff thresholds are applied.
Return Policy
xWe offer a 14-day, no-quibble returns or replacement policy because we want you to be totally satisfied with your purchase.
If you are unhappy in any way with your purchase, you can return it for a refund or a replacement, as long as you return it in the same condition as it arrived (original/undamaged packaging and product) and within 30 days of receiving it. We will pay for your return postage on a faulty item as long as you send it using Royal Mail 2nd class recorded delivery (for EU or International Shipments, you have to use our UPS account, we will provide you with a return label)
Please keep in mind the following:
- Items returned within 14 days but not in their original and undamaged packaging will also incur a -15% charge per package.
- If you return an item that doesn't adhere to our returns procedure or doesn't include a returns form, you may be liable for a £10 administration fee
- Individual items from a bundle can't be returned, refunded or exchanged. If you want a refund/credit/exchange for a bundle, all items must be returned to us.
Before you return your item, please make sure that:
- You follow our returns process (outlined below)
- The goods and packaging are undamaged
IMPORTANT: We need to be able to identify an item with your order. We can only do this if you follow our returns process. Please do not send us items back that do not follow this process as they cannot be identified properly and will not be replaced or refunded.
What delivery method do I need to use when returning an item?
You must send the goods back to us via Royal Mail 2nd class recorded delivery. Refunds on faulty items returned are reimbursed within 5 working days.
Can I return just one item from multiple purchases?
Yes. Once you start the returns process you will go to a page that will allow you to choose which items you want to be replaced or refunded.
Returning faulty goods
If your item is faulty, you need to follow the returns policy, where you will be able to state that it’s faulty. The product will then arrive at our warehouse for testing.
If your purchase is not within 14 days
You can still exchange your item for a different product or for credit to use on the Voltacon Solar or Ledison-led-lights.co.uk websites (-15% from the credit amount).
Returns outside of the 14-day period do not qualify for the free returns policy.
Returning an item within the warranty
If you have a warranty and want to return a faulty item, you just need to follow our standard returns process. When we receive your item, we will then check that it’s within warranty and for any faults before arranging a replacement.