Description
xVictron Phoenix Inverter 12/500 230V VE.Direct IEC
The Victron Phoenix 12/500 is a pure sine wave inverter that converts 12V DC battery power to 230V AC at 500VA continuous output. It is aimed at off-grid installations, vehicles, boats and backup power setups where a compact, reliable DC-to-AC conversion is needed. VE.Direct connectivity allows monitoring and integration with the wider Victron ecosystem.
Key Features
- 500VA continuous output with pure sine wave AC, suitable for sensitive electronics and motor loads.
- 12V DC input with a 230V AC IEC output socket for direct appliance connection.
- VE.Direct port enables communication with Victron monitoring devices, including the Color Control GX and Venus GX.
- Built-in protections cover low battery shutdown, overload and over-temperature, with automatic recovery.
- Compact and lightweight design suited to space-constrained installations in vehicles, caravans and small off-grid cabins.
- High-efficiency operation reduces battery drain during light loads, extending usable runtime.
Product Overview
The Phoenix 12/500 produces a pure sine wave output, which means it is compatible with virtually all AC loads including inductive motors, medical equipment and audio-visual devices. Modified sine wave inverters can cause problems with certain appliances; this unit avoids those issues entirely.
VE.Direct is Victron's point-to-point communication protocol. On this inverter it allows connection to the VE.Direct to USB interface, Bluetooth Smart dongle or a GX device for remote monitoring and on/off control. This makes it straightforward to integrate into a larger Victron system without additional wiring complexity.
The IEC output socket format is standard for European and UK equipment. The inverter includes automatic protections that shut it down safely under fault conditions and restart once the fault clears, reducing the need for manual intervention in unattended installations.
Technical Specifications
| Parameter | Value |
| SKU | PIN121501100 |
| Continuous Output Power | 500VA |
| DC Input Voltage | 12V |
| AC Output Voltage | 230V |
| Output Waveform | Pure sine wave |
| Output Socket | IEC |
| Communication | VE.Direct |
| Weight | 4.1 kg |
| GTIN | 8719076047131 |
Applications
- Off-grid cabins and remote sites requiring 230V AC from a 12V battery bank.
- Campervans, motorhomes and caravans needing a compact inverter for appliances.
- Marine installations where 230V AC output is needed from a 12V DC system.
- Small backup power systems for sensitive electronics during mains outages.
- Mobile work vehicles requiring 230V AC for tools or equipment.
What Is Included
- Victron Phoenix Inverter 12/500 230V VE.Direct with IEC output socket
Installation Notes
This inverter should be installed by a qualified electrician familiar with DC and AC wiring. Ensure the battery bank and cabling are rated for the peak current draw of a 500VA inverter at 12V. The unit is not grid-connected and does not require G98 or G99 compliance, but all AC wiring must comply with BS 7671. If a schuko output socket is required instead of IEC, order PIN121501110.
Return Policy
xWe offer a 14-day, no-quibble returns or replacement policy because we want you to be totally satisfied with your purchase.
If you are unhappy in any way with your purchase, you can return it for a refund or a replacement, as long as you return it in the same condition as it arrived (original/undamaged packaging and product) and within 30 days of receiving it. We will pay for your return postage on a faulty item as long as you send it using Royal Mail 2nd class recorded delivery (for EU or International Shipments, you have to use our UPS account, we will provide you with a return label)
Please keep in mind the following:
- Items returned within 14 days but not in their original and undamaged packaging will also incur a -15% charge per package.
- If you return an item that doesn't adhere to our returns procedure or doesn't include a returns form, you may be liable for a £10 administration fee
- Individual items from a bundle can't be returned, refunded or exchanged. If you want a refund/credit/exchange for a bundle, all items must be returned to us.
Before you return your item, please make sure that:
- You follow our returns process (outlined below)
- The goods and packaging are undamaged
IMPORTANT: We need to be able to identify an item with your order. We can only do this if you follow our returns process. Please do not send us items back that do not follow this process as they cannot be identified properly and will not be replaced or refunded.
What delivery method do I need to use when returning an item?
You must send the goods back to us via Royal Mail 2nd class recorded delivery. Refunds on faulty items returned are reimbursed within 5 working days.
Can I return just one item from multiple purchases?
Yes. Once you start the returns process you will go to a page that will allow you to choose which items you want to be replaced or refunded.
Returning faulty goods
If your item is faulty, you need to follow the returns policy, where you will be able to state that it’s faulty. The product will then arrive at our warehouse for testing.
If your purchase is not within 14 days
You can still exchange your item for a different product or for credit to use on the Voltacon Solar or Ledison-led-lights.co.uk websites (-15% from the credit amount).
Returns outside of the 14-day period do not qualify for the free returns policy.
Returning an item within the warranty
If you have a warranty and want to return a faulty item, you just need to follow our standard returns process. When we receive your item, we will then check that it’s within warranty and for any faults before arranging a replacement.