Description
xPhoenix Inverter 12/500 230V VE.Direct IEC
The Victron Phoenix 12/500 is a 500VA pure sine wave inverter designed for 12V DC systems, converting battery power to 230V AC output. It suits off-grid installations, mobile applications and backup power setups where a compact, reliable inverter is needed. VE.Direct connectivity allows direct monitoring and control via compatible Victron devices.
Key Features
- 500VA continuous output with pure sine wave AC, suitable for sensitive electronics and motor loads.
- 12V DC input with 230V AC output via IEC socket, covering a wide range of standard appliances.
- VE.Direct port enables communication with Victron monitoring equipment including the Color Control GX and Venus GX.
- Built-in protections cover low battery shutdown, overload, short circuit and over-temperature.
- Compact and lightweight form factor at 4.1 kg, suited to installations with limited space.
- High efficiency design minimises battery drain during light load conditions.
Product Overview
The Phoenix 12/500 operates from a 12V battery bank and delivers a clean 230V AC pure sine wave output. Pure sine wave output is important where loads include variable speed motors, medical equipment, audio equipment or any device with a switched-mode power supply. A modified sine wave inverter can cause problems with these load types; the Phoenix avoids that entirely.
VE.Direct is Victron's point-to-point communication protocol. On this inverter it allows connection to a GX device, a PC running VictronConnect, or a dedicated VE.Direct to USB interface. This makes it straightforward to integrate the Phoenix 12/500 into a monitored off-grid or mobile system without additional hardware complexity.
The IEC output socket is a standard C13-type connection, making it compatible with a wide range of appliances and extension leads. The inverter's protection circuitry handles low battery voltage cutoff automatically, protecting the battery bank from deep discharge damage.
Technical Specifications
| Parameter | Value |
| SKU | PIN121501100 |
| Nominal DC Input Voltage | 12V |
| AC Output Voltage | 230V AC |
| Continuous Output Power | 500VA |
| Output Waveform | Pure sine wave |
| Communication | VE.Direct |
| Output Socket | IEC (C13) |
| Weight | 4.1 kg |
| GTIN | 8719076047131 |
Applications
- Off-grid cabins and remote buildings powered by a 12V battery and solar array.
- Marine and narrowboat installations requiring 230V AC from a 12V DC bank.
- Vehicle conversions including campervans and motorhomes.
- Backup power for small office or domestic loads during grid outages.
- Telecoms or instrumentation enclosures needing a monitored AC supply.
What Is Included
- Phoenix Inverter 12/500 230V VE.Direct IEC unit
Installation Notes
This inverter should be installed by a qualified electrician. DC wiring from the battery bank must be correctly rated and fused for the input current at 12V. Ensure adequate ventilation around the unit to prevent thermal shutdown under sustained load. For any solar-connected or grid-backup system, consult a qualified installer to confirm compliance with relevant wiring regulations.
Return Policy
xWe offer a 14-day, no-quibble returns or replacement policy because we want you to be totally satisfied with your purchase.
If you are unhappy in any way with your purchase, you can return it for a refund or a replacement, as long as you return it in the same condition as it arrived (original/undamaged packaging and product) and within 30 days of receiving it. We will pay for your return postage on a faulty item as long as you send it using Royal Mail 2nd class recorded delivery (for EU or International Shipments, you have to use our UPS account, we will provide you with a return label)
Please keep in mind the following:
- Items returned within 14 days but not in their original and undamaged packaging will also incur a -15% charge per package.
- If you return an item that doesn't adhere to our returns procedure or doesn't include a returns form, you may be liable for a £10 administration fee
- Individual items from a bundle can't be returned, refunded or exchanged. If you want a refund/credit/exchange for a bundle, all items must be returned to us.
Before you return your item, please make sure that:
- You follow our returns process (outlined below)
- The goods and packaging are undamaged
IMPORTANT: We need to be able to identify an item with your order. We can only do this if you follow our returns process. Please do not send us items back that do not follow this process as they cannot be identified properly and will not be replaced or refunded.
What delivery method do I need to use when returning an item?
You must send the goods back to us via Royal Mail 2nd class recorded delivery. Refunds on faulty items returned are reimbursed within 5 working days.
Can I return just one item from multiple purchases?
Yes. Once you start the returns process you will go to a page that will allow you to choose which items you want to be replaced or refunded.
Returning faulty goods
If your item is faulty, you need to follow the returns policy, where you will be able to state that it’s faulty. The product will then arrive at our warehouse for testing.
If your purchase is not within 14 days
You can still exchange your item for a different product or for credit to use on the Voltacon Solar or Ledison-led-lights.co.uk websites (-15% from the credit amount).
Returns outside of the 14-day period do not qualify for the free returns policy.
Returning an item within the warranty
If you have a warranty and want to return a faulty item, you just need to follow our standard returns process. When we receive your item, we will then check that it’s within warranty and for any faults before arranging a replacement.